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Privacy policy

At Afrozeh, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.

Information We Collect

When you use our website or place an order, we may collect certain personal information including your name, billing address, shipping address, phone number, email address, payment details, and order history.

We may also collect information related to your browsing activity on our website, such as pages visited, products viewed, and other interactions with the site.

How We Use Your Information

The information collected may be used for the following purposes:

  • Processing and fulfilling orders
  • Shipping and delivery coordination
  • Customer support and communication
  • Sending order confirmations and updates
  • Improving our website and shopping experience
  • Sending promotional offers, newsletters, or marketing communications where permitted

Payment Information

Payments made on our website are processed through secure payment gateways. Afrozeh does not store full payment card details on our servers.

Information necessary to complete payment transactions may be shared with trusted payment service providers in order to process orders securely.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us understand customer behavior, remember preferences, track shopping activity, and improve website performance.

By using our website, you consent to the use of cookies as described in this policy.

Data Sharing

We do not sell or rent customer personal information to third parties.

However, certain information may be shared with trusted service providers such as payment processors, shipping companies, and technology partners in order to process orders, deliver products, and operate our website.

Data Security

We take reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure. While we strive to protect personal data, no method of online transmission or storage is completely secure.

Customer Rights

Customers may request access to their personal data or request corrections if the information we hold is inaccurate. Customers may also opt out of marketing communications at any time by following the unsubscribe instructions included in emails.

Policy Updates

Afrozeh may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact our support team.